Frequently Asked Questions
Everything you need to know about your Juicy Couture order.
What is the return policy for Juicy Couture items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that personalized items and final sale products are not eligible for return.
How should I care for my signature velour tracksuit?
To maintain the quality of your velour, we recommend machine washing inside out on a cold, gentle cycle and tumble drying on low. Avoid ironing directly on any crystal or foil logos.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How do I determine my size in Juicy Couture clothing?
Our items typically run true to size, but our signature tracksuits are designed for a slim fit. Please refer to our detailed Size Guide located on each product page for specific measurements.